FREQUENTLY ASK QUESTIONS

E-bikes, or electric bicycles, work by using an electric motor to assist the rider's pedaling efforts. The motor is powered by a rechargeable battery, which can be mounted on the frame or integrated into it. When the rider pedals, sensors detect the motion and activate the motor, providing additional power to the pedals. Riders can typically adjust the level of assistance through a control panel on the handlebars. E-bikes can also have features like regenerative braking, where braking action recharges the battery, extending the range of the bike.

Yes, you can pedal an e-bike without the motor engaged. Most e-bikes allow riders to switch between different modes, including a mode where the motor is not assisting the pedaling at all. In this mode, the e-bike operates just like a regular bicycle, and you can pedal it using only your own power. This feature is useful if you want to conserve battery power or if you simply want to enjoy a traditional biking experience.

Maintaining an e-bike involves regular cleaning to remove dirt and debris, checking tire pressure and condition, lubricating the chain, inspecting and adjusting brakes, monitoring electrical components for damage or wear, charging the battery properly, and scheduling regular maintenance checks with a qualified bike mechanic to ensure all components are functioning optimally, ultimately ensuring a smooth and safe riding experience while extending the lifespan of the e-bike.

Batteries typically last 5-6 years. However, this can vary depending on how much you use your e-bike. EUNORAU batteries will still deliver more than 80% of their original capacity after 500 charge cycles. To prolong the lifetime of the battery there are several procedures that can be followed. The main ones include: 1.If storing the battery for more than 2 weeks it should be kept in a cool, dry place with a 70%-80% charge remaining in it. 2.Avoid running the battery completely flat. Charging batteries when they still have 10-15% of power remaining will significantly extend their lifetime.

Lots of customers used a 52V battery to connect with a 48V30A controller.Then the display might shown high voltage error 07. So BAFANG has update the 48V30A controller to 52V28A, then it can compatible with both 48V and 52V batteries. For a 52V battery it will show 100% on the display when connecting to the 52V controller, but for 48V battery,it will show 84%. We're still trying to resolve this matter,it's not a big question, it won't effect any functions. SOLUTION: Step1. Buy a program cable from us, here's the link: https://eunorau-ebike.com/collections/bbs-ena-kit-parts/products/8fun-bafang-center-motor-middle-drive-motor-kit-bafang-usb-programmed-cable There's a youtube video down below for how to use BBS/ENA PROGRAM CABLE: https://www.youtube.com/watch?v=QuzE9G2eyN4 Step2.Download the program software https://cdn.shopifycdn.net/s/files/1/2389/5887/files/52VTO48V.zip?v=1636091077 Step3.Follow the instruction complete program as written

Depending on the battery and charger type a full battery charge will take between 3-8 hours

The charging time for e-bikes can vary depending on factors such as the battery capacity, the type of charger used, and the current state of charge. Generally, it takes around 3 to 6 hours to fully charge an e-bike battery from empty to full. However, some high-capacity batteries may take longer, while smaller batteries may charge more quickly. Always refer to the manufacturer's specifications for the specific charging time of your e-bike model.

Yes, you can ride an e-bike in the rain, but it's important to take some precautions to protect the electrical components. Most e-bikes are designed to withstand light rain and splashes, but prolonged exposure to heavy rain or immersion in water can damage the electronics. To ride safely in the rain, consider using fenders to keep water from splashing onto the bike and its components, and avoid riding through deep puddles or standing water. After riding in the rain, dry off the bike and components as much as possible and store it in a dry place to prevent moisture from causing damage.

The weight of e-bikes can vary depending on factors such as the type of frame, battery size, motor power, and additional features. On average, e-bikes weigh between 40 to 70 pounds (18 to 32 kilograms). However, some lighter models designed for commuting or urban riding may weigh less, while heavier e-bikes with larger batteries and more powerful motors may weigh more. It's essential to consider the weight of an e-bike when transporting or storing it, as well as when riding, especially if you need to lift or maneuver it frequently.

Yes, you can, please make a reservation with our sale manager at first.

An electric bicycle (e-bike) is a bicycle integrated with an electric motor to assist riders — typically built with a battery-powered, pedal-assist, or throttle.

When you begin pedaling, the pedal-assist triggers the motor to accelerate at a faster rate which allows you to zip up hills and take on tough terrains using minimal effort.

A thumb throttle can be fitted to most of the eBikes in our range.The throttle on the e-bike can be activated from a complete stop.